Technology changed the world. Walmart and Amazon changed the world. And, COVID certainly changed the world, as well. It wrecked businesses and countless lives around the globe not to mention the devastating amount of wide-reaching deaths. Although a sense of normalcy has returned in some parts of the world, other parts are still reeling from…

‘Oh, oh, oh!’ shouted the Queen, shaking her hand about as if she wanted to shake it off. ‘My finger’s bleeding! Oh, oh, oh, oh!’Her screams were so exactly like the whistle of a steam-engine, that Alice had to hold both her hands over her ears.‘What is the matter?’ she said, as soon as there was a…

So pleased I will be presenting a seminar for Renew Nashville on small business planning and execution. In this session, you will learn how to define and execute a plan to compete in the marketplace and get the results you desire. At the end of this session, you will have a plan of daily actions…

Businesses of any size can use measurements (KPIs or key process indicators) to improve operations and, ultimately, net profit. Key measurements can and should be used to assist in operational analysis and, ultimately, drive business improvements. It is a must for business owners and managers to understand performance on both a company-wide level and “drilling…

It is well documented that the failure rate for small businesses and SMEs is staggering. By most estimates, 70% of startups will be operating in two years, but only 50% will still be operating in five years (U.S. statistics). Although these percentages might differ (plus or minus) to some extent depending on what website or…

This video describes the methodology of strategy and execution inside the Visionary Results System.

Although many customers are point-of-sale or one-time purchasers of products or services, the path to building a long-term, sustainable business is a process that involves much more than one isolated sales transaction at a time. Ultimate buyer success depends on mastering a four-step progression that leads to repeat business and customer retention. 1. Prospects A…

I was listening to Patrick Lencioni’s podcast, At the Table titled The Power of Nothing. In this episode, Pat and his team discuss the benefits of sitting in silence and organizing your thoughts, and why leaders and employees tend to avoid distraction-free time. One thought caught my ear – Pat talks about how, pre-COVID, he…

I was working with a colleague on developing a Blue Ocean Strategy Canvas. If you are not familiar with the Strategy Canvas, it was developed by Chan Kim and Renée Mauborgne and is a central diagnostic tool and an action framework that graphically captures, in one simple picture, the current strategic landscape and the future prospects for…

Email campaigns, sometimes referred to as nurturing campaigns, refer to the cultivation and growth of existing, potential, and/or prior prospects in order to create new opportunities and business growth. Although email campaigns have been around for a long time, utilizing proper email approaches during this current pandemic can prove to be a sustainable method of…

It’s pretty easy to be a bad boss but much more difficult to be a great boss. Being a bad boss takes no effort or thought. Contrary, being a great boss does take effort and thought. During any challenging time in business…a depressed economy, faltering sales, increased competition, or even a global pandemic…it is increasingly…

Yes, even small businesses and SMEs have a need to mentor. Mentoring is a relationship that is formed between two individuals…one with more experience, more knowledge, and more expertise and one with less experience, less knowledge, and less expertise in a particular subject, profession, or position. Mentoring is not reserved for any one type of…