Every business owner, manager, and salesperson should ask this question after every sale, “Am I going to get repeat business from this customer?” Long-term growth and success for a small business are not just based on current sales but on…
Everyone in the world is in the midst of one of the biggest economic downturns of all time. Almost all businesses are affected in one way or another. Although some online businesses and suppliers of critical needs and healthcare products…
A one-off sale is good for business, but repeat sales are even better. And, where do repeat sales come from? They come from loyal customers regardless of the type of business. Repeat sales build a strong foundation for a business…
Small businesses are in constant need of improvement. Rarely is there a business that cannot be improved in some way. Sales are stagnant or even declining. Expenses are increasing. Loyal customers are going to the competition. Something is not exactly…
Do you know what your competition does, how it markets, and its strengths and weaknesses? If you don’t know, you should know. Obviously, you should know everything there is to know about your own business, but it is vitally important…
Solid growth in a small business does not happen by accident. It is planned growth that creates solid growth. Similar to many large, highly organized businesses, a small business must plan not only for the very near future but for…