I am taking a course through the University of Pennsylvania titled “Design: Creation of Artifacts in Society.” According to its description: This is a course aimed at making you a better designer. The course marries theory and practice, as both…
Last week’s post introduced the Process Innovation Canvas and the various elements it contains. This week’s post will offer a little more detail on each of the building blocks. Next week we will begin to explore how to use the…
As I speak with others in the community, I hear over and over questions about methodology. “Should I use Six Sigma?” “Should I use Lean?” “Which methodology is best for business process improvement?” What I have come to realize is…
