Have you ever heard to map your process at the 5,000 foot view or the 50,000 foot view? Many times one of the first things we learn about process mapping is that there are different levels of abstraction, or different…
SCAMPER is an acronym used in creativity and Lateral Thinking to stimulate creative thought. The letters in SCAMPER stands for: · Substitute · Combine · Adapt / Automate · Modify · Put to another use · Eliminate · Reverse We…
If the first step in problem solving is defining the problem, shouldn’t step zero be defining the definition of problem? In reading “Are Your Lights On?” by Gerald Weinberg, I cam across this gem: A Problem is a Difference Between…
Once we are finished using the Canvas to describe the purpose, inputs, process and outputs of our process, we can start innovating. Innovation is really a game of driving waste from the process. We can look at the value of…
Someone asked me the other day about my leadership style what kind of a leader I am. I replied without hesitation “I’m a coach.” After the conversation I realized that maybe my definition of coaching wasn’t the same as…
In 1936, Germany, France and Britain met to decide the fate of Czechoslovakia. Not invited to the meeting – Czechoslovakia. The Munich Accords were the result of the conference and gave a portion of Czechoslovakia to Germany. One of the…
